Privacy policy

  1. Data Controller

At Parcel Box, we take the management of personal data very seriously. The data controller is Parcel Box. For any questions, you can contact us at [email protected].

  1. Data We Collect

We only collect the data necessary to provide support to our convenience points, clients, and users:

  • Contact information (name, email address, phone number if provided).
  • Website browsing information (IP address, device, technical and analytics cookies).
  • Information provided in contact forms or in the application form to join the Parcel Box network.

 

  1. Purpose of Processing

We use your data with a clear objective: to make your processes easier.

  • To respond to your inquiries and requests.
  • To send useful information about our services, if you give us your permission.
  • To analyze website usage in order to improve the experience (Google Analytics).
  • To manage email communications (Mailchimp).

 

  1. Data Retention

Your data will only be retained for as long as necessary to fulfill the purposes described or until you request its deletion.

 

  1. Data Sharing

Your data will not be shared with third parties except in the following cases:

  • Google Analytics, for browsing statistics.
  • Mailchimp, for communications when you expressly request it.

Both services comply with the legal safeguards required by European regulations.

 

  1. Your Rights

You have the right to access, rectify, delete, restrict, or object to the processing of your data at any time. Simply write to us at mailto:[email protected].

You can also contact the Spanish Data Protection Agency (www.aepd.es).

 

  1. Security

We implement security measures to ensure the protection of your information. If at any time you detect something unusual, please let us know and we will review it with you.